Shipping Policy

Last Updated: Dec 2023

Thank you for choosing Pipster & Co. for your purchase.

Please take a moment to review our shipping policy to ensure a smooth and satisfying shopping experience.

Processing Time:

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is received.
During high-demand periods, processing times may be slightly extended. We appreciate your patience.

Shipping Methods:

We offer various shipping options based on your location and urgency. Shipping methods and estimated delivery times will be displayed at checkout.
Standard shipping typically takes 10 business days, while expedited options are available for faster delivery.

Shipping Costs:

Shipping costs are calculated at checkout based on your selected shipping method and delivery address.
We may offer free shipping promotions, which will be clearly communicated on our website.

International Shipping:

We currently offer international shipping to select countries. International shipping costs and delivery times vary by destination.
Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your package.
Please note that tracking information may take some time to update after your order has been dispatched.

Address Accuracy:

It is the customer's responsibility to provide accurate and complete shipping information.
Please double-check your shipping address before completing your purchase. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Delivery Issues:

In the rare event of a lost or delayed package, please contact our customer service team at info@pipsterandco.ca for assistance. We will work with the shipping carrier to resolve the issue promptly.

Returns Due to Non-Delivery:

If a package is returned to us due to non-delivery, the customer will be responsible for any additional shipping costs for re-delivery.

Shipping Holidays:

Our shipping department observes public holidays, and orders placed on these days will be processed on the next business day.

By shopping with Pipster & Co., you agree to comply with and be bound by our shipping policy. We appreciate your understanding and cooperation. If you have any questions or concerns, please contact our customer service team at info@pipsterandco.ca

Thank you for choosing Pipster & Co.